Frequently Asked Questions


What services does DK Brand Collective offer?

We provide four core solutions: Ignite Team Empowerment (custom training and team workshops), Empower Brand Suite (brand strategy, marketing, and messaging), Elevate Event Solutions (planning and executing unforgettable events), and Executive Impact Coaching (1:1 and group coaching for leaders). Each solution is fully customized to your organization’s goals and culture..

How do I get started?

We recommend booking a free 30-minute consultation so we can learn about your team, brand, or event needs. During this session, we’ll discuss your challenges, goals, and outline the best next steps — no obligation required..

Are your trainings one-size-fits-all?

Not at all! Before we lead any session, we interview your leadership team, learn about your culture, and even observe operations if needed. This ensures the training feels relevant, fully engaging, and includes team-building activities tied to your real customer experience..

What makes your training different?

Most trainings are cookie-cutter. Ours are built specifically for your team, your culture, and your industry.
Here’s why clients choose us:

  • Two Trainers, Not One: One facilitates an engaging experience while the other captures detailed notes and insights.

  • Customized Approach: Every session is tailored to your organization — no generic slides or off-the-shelf exercises.

  • Actionable Follow-Up: We provide calls, emails, surveys, and management-focused training to make sure results stick.

  • Hands-On Partnership: We can even spend time on-site ahead of your training, posing as managers or team members, so we design solutions based on real insight

What happens after training, are there other services you recommend?

Yes! After your team training, we often recommend an event through our Elevate Event Solutions service such as a staff appreciation day, recognition celebration, or company retreat. These events reinforce the positive energy from training, strengthen team bonds, and celebrate progress together.

How do I pay for services?

You can easily pay online through our secure payment page or request an invoice if you need one for your accounting department. Payment instructions are sent as soon as your project, training, or event is confirmed.

What makes your event solutions different from a typical event planner?

We don’t just plan events, we design experiences that embody your company’s mission and values.

  • Experience-Driven: Derek’s background in customer service and training ensures events are seamless and guest-focused.

  • Brand-Aligned: Kelly’s background in fashion, branding, and image building means every event detail reflects your company culture.

  • Purposeful: We tie the event into your goals whether it’s improving morale, celebrating milestones, or inspiring your team so it drives results, not just memories.

Do you offer ongoing support after training or events?

Yes! Our work doesn’t end when the session does. We provide follow-up coaching, management tools, and progress check-ins to help keep your team on track and ensure lasting impact..

Can you help with sponsorship or fundraising events?

Absolutely. Our Elevate Event Solutions service covers corporate events, nonprofit galas, fundraisers, and community events. We can manage logistics, vendor coordination, marketing, and on-site support — freeing you up to focus on your guests and your mission.